Mercure Dartford Brands Hatch Hotel & Spa, Ash (Kent)
About the Hotel
The 4-star Mercure Dartford Brands Hatch Hotel & Spa is ideal for those seeking relaxation and recreation. The hotel features a
Rooms & Amenities
All guestrooms at Mercure Dartford Brands Hatch Hotel & Spa include amenities such as free WiFi, minibars, and flat-screen TVs. Room options consist of Classic, Superior, and Privilege rooms designed for comfort. The hotel offers
Dining Options
Dining is available at Genevieve's restaurant, offering a
Leisure & Amenities
Guests can relax in the hotel's
Location & Services
The hotel's location offers easy access to nearby attractions such as
Choose your room type
Price and Room Availability
Getting around
Comprehensive guide to transport options for seamless travel
Facilities
General
- No smoking on site
- Free Wi-Fi
- On-site car park
- Handicap parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Locker room
- Coffee shop
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Golf course
- Billiard tables
- Yoga class
- Sports trainer
Guest Parking
- Electric kettle
Services
- Room service
- Housekeeping
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's menu
Spa & Leisure
- Indoor swimming pool
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Back massage
- Head massage
- Full body massage
- Foot massage
Room features
- Heating
- Mini-bar
- Soundproofed rooms
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
I had a mixed experience at this hotel. While the staff made a commendable effort during a busy event weekend, the room conditions were not what I expected for the price I paid. I loved the spa facilities, but the dining options could definitely use some improvement. Overall, there's potential here, but some areas need significant attention.
The hotel offers a decent stay for racing enthusiasts, featuring spacious rooms and a comfortable environment. However, the spa facilities need significant improvements, and some experiences with customer service were less than ideal. The breakfast was a highlight, but noise levels can be a concern due to the location near a racing track.
My stay at this hotel had its ups and downs. While the spa facilities were enjoyable and the staff made an effort to assist us, the cleanliness of the rooms and dining experience left much to be desired. The value for money wasn't quite there, especially given our disappointing meals and the overall state of the accommodations.
The hotel had a clean and well-maintained environment, which was appreciated during our stay. However, our dining experience was quite disappointing, particularly regarding the food quality, which fell short of expectations for a hotel at this price point. The location near Brands Hatch is excellent for event-goers, making it a convenient option despite some drawbacks.
I had a pleasant stay at the hotel overall! The spa facilities were a highlight, making for a rejuvenating experience. While the location is perfect for racing events, and the food was tasty, I did find the room to be a bit tired and in need of some updates. Additionally, there were minor issues with the Wi-Fi and TV, which could have been addressed better.