Mercure Dartford Brands Hatch Hotel & Spa, Ash (Kent)

I had a mixed experience at this hotel. While the staff made a commendable effort during a busy event weekend, the room conditions were not what I expected for the price I paid. I loved the spa facilities, but the dining options could definitely use some improvement. Overall, there's potential here, but some areas need significant attention.

The hotel offers a decent stay for racing enthusiasts, featuring spacious rooms and a comfortable environment. However, the spa facilities need significant improvements, and some experiences with customer service were less than ideal. The breakfast was a highlight, but noise levels can be a concern due to the location near a racing track.

My stay at this hotel had its ups and downs. While the spa facilities were enjoyable and the staff made an effort to assist us, the cleanliness of the rooms and dining experience left much to be desired. The value for money wasn't quite there, especially given our disappointing meals and the overall state of the accommodations.

The hotel had a clean and well-maintained environment, which was appreciated during our stay. However, our dining experience was quite disappointing, particularly regarding the food quality, which fell short of expectations for a hotel at this price point. The location near Brands Hatch is excellent for event-goers, making it a convenient option despite some drawbacks.

I had a pleasant stay at the hotel overall! The spa facilities were a highlight, making for a rejuvenating experience. While the location is perfect for racing events, and the food was tasty, I did find the room to be a bit tired and in need of some updates. Additionally, there were minor issues with the Wi-Fi and TV, which could have been addressed better.